Lifestyle West Blog

2012 TripAdvisor Certificate of Excellence

May 30, 2012

For Immediate Release
Kelowna, BC, May 30, 2012

Reviews on World's Largest Travel Site Earns Kelowna Hotel 2012 Trip Advisor Certificate of Excellence


BEST WESTERN PLUS Kelowna Hotel & Suites has been recognized by TripAdvisor for exceptional service!

BEST WESTERN PLUS Kelowna Hotel & Suites has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor. Approximately 10 percent of accommodations listed on TripAdvisor receive this prestigious award.

To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.

We are so pleased to receive another TripAdvisor Certificate of Excellence” says Brenda Rayburn, Director of Sales & Marketing for the BEST WESTERN PLUS Kelowna Hotel & Suites. “Our goal is to not simply meet our guest expectations but to exceed them. It is a tall order requiring us to continually review our amenities, service culture, policies and programs, all working together to create a memorable guest experience. This accolade is evidence that our hard work is recognized by our guests, translating into positive reviews on TripAdvisor.”

“TripAdvisor is pleased to honor exceptional businesses for consistent excellence, as reviewed by travelers on the site,” said Christine Petersen, president of TripAdvisor for Business. “The Certificate of Excellence award gives highly rated establishments around the world the recognition they deserve. From exceptional accommodations in Beijing to remarkable restaurants in Boston, we want to applaud these businesses for offering TripAdvisor travelers a great customer experience.”



The award-winning BEST WESTERN PLUS Kelowna Hotel & Suites is known as the Kelowna’s Green Hotel. They are committed to protecting the environment through wide range policies and initiatives. Green Key, Green Meetings and Carbon Neutral certified, The BEST WESTERN PLUS Kelowna Hotel & Suites is in the heart of beautiful Kelowna, BC and has 176 rooms and suites; plus conference center, restaurant, pub,  Wellness Spa and much more.


For more information please contact:

Brenda Rayburn
Director of Sales & Marketing
BEST WESTERN PLUS Kelowna Hotel & Suites

Dir. Phone: (250) 979-6905
Toll Free: 1-888-860-1212

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