Lifestyle West Blog

3 Features of Our Kelowna Hotel's TripAdvisor Guests Appreciate

November 20, 2015

Our goal at BEST WESTERN PLUS Kelowna Hotel & Suites, is to always provide a consistently high level of service. When our guests acknowledge this when they check out at the front desk, or when we read online reviews left by our Kelowna Hotel's TripAdvisor guests, we appreciate the feedback.

In fact, our guests can sometimes be our best brand ambassadors. Just like the people who visit Kelowna hotels, word of mouth travels. And some of the things they say and write about us serve as a good reminder of the features and amenities we offer at our establishment.

Here are just a few samples of the things our Kelowna hotel's TripAdvisor guests are saying about Best Western:

 

#1: A Warm Welcome

Skippy510109 from Victoria appears to be a hardened traveller. In total, he’s provided 103 TripAdvisor reviews (27 of them for hotels). He and his partner stayed for two nights earlier this month, and they couldn’t help but be impressed with the welcome they received:

“We were warmly greeted and made to feel welcomed and valued by the front desk fellow with an Irish accent I believe. So pleasant. In fact any staff at the front desk were warm and acknowledged us whenever we went by.”

Skippy went on to note some of the room features he liked:

  • Spotless and well laid out
  • Lovely bathroom
  • Great showerhead
  • Comfortable
  • Good TV and channels
BW Kelowna Hotel Lobby

Featured: Our Kelowna hotel's lobby.

 

"We were warmly greeted and made to feel welcomed and valued by the front desk fellow with an Irish accent I believe. So pleasant. In fact any staff at the front desk were warm and acknowledged us whenever we went by."

- Skippy510109, Victoria, BC

 

#2: A Leisurely Stay

Kelowna hotels are a terrific option for couples that want to get away for a relaxing weekend getaway. You can go at your own pace and there’s always a lot to do in the city.

Cheryl from Rossland, BC visited Best Western Kelowna recently, spending two nights with her partner. She appreciated the hotel’s laid-back atmosphere and central location:

“Breakfast was good, and it went until 10, which is nice if you want to sleep in. The hotel is within walking distance of the big stores near the junction, and only a short drive to downtown.”

Complimentary Breakfast Kelowna Hotel

Not your usual breakfast buffet. Enjoy a complimentary hot breakfast every day.

 

"Breakfast was good, and it went until 10, which is nice if you want to sleep in. The hotel is within walking distance of the big stores near the junction, and only a short drive to downtown."

- Cheryl, Rossland, BC

 

#3: The Small Details

BC resident Tammy M stayed with us on a business trip in October. She appreciated things such as our innovative elevator wraps. The artworks depicts typical Okanagan scenes like hiking trails and wineries.

“They go the distance with many 'little' touches that make staying here special. Just one of them is seeing huge murals of outdoor locations in the elevators that made me want to explore!”

Tammy was also a fan of having an onsite restaurant:

“The pub and restaurant next door was nice to have great food, service... all within steps from our room.”

Kelowna Hotels Elevator Mural

Featured: Elevator murals featuring the city's many attractions.

 

"They go the distance with many 'little' touches that make staying here special. Just one of them is seeing huge murals of outdoor locations in the elevators that made me want to explore!"

"The pub and restaurant next door was nice to have great food, service... all within steps from our room."

- Tammy M, BC

Restaurant in Kelowna hotels

Featured: Restaurant located on hotel property.

For other useful hotel hints from our guests, read our post: 4 Useful Room Tips from Best Western Kelowna TripAdvisor Guests.

Are you looking for Kelowna hotels TripAdvisor members think highly of? BEST WESTERN PLUS Kelowna Hotel & Suites has attained a Certificate of Excellence for continually providing exemplary service. Call us to experience our hospitality for yourself: 1-888-860-1212


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