July 20, 2015
BEST WESTERN PLUS Kelowna Hotel & Suites has received the 'Hall Call'. The hospitality company is among a small number of hotels in Kelowna to earn a 2015 TripAdvisor Hall of Fame Award for providing a consistent level of service.
To be recognized by one of the world’s largest travel review websites is a humbling recognition of their effort, one that’ll motivate the Okanagan hotel to continuously strive towards a high standard of customer service.
The Kelowna hotels TripAdvisor selected for the Hall of Fame designation first had to earn a Certificate of Excellence for five straight years. And seeing the TripAdvisor program has only been in existence since 2010, BEST WESTERN Kelowna is among the first members to get the ‘Hall Call.’
According to TripAdvisor, the Excellence Award is meant to honour hospitality businesses worldwide that consistently achieve outstanding traveler reviews on the company’s website. Eligible businesses include:
Honourees are determined using an algorithm based on a variety of feedback from visitors to the website. This includes:
There are three main criteria eligible hospitality businesses must meet to receive a Certificate of Excellence.
1. Maintain an overall TripAdvisor rating of at least four out of five
2. Have a minimum number of reviews
3. Have been listed on TripAdvisor for at least 12 months
This latest accolade is one of many local, regional, provincial, national and international honours BEST WESTERN Kelowna has received:
For more background information on these awards and what they represent, read: Awards and Recognition for BEST WESTERN PLUS Kelowna Hotel.
Kelowna Best Western is thrilled to receive such positive reviews from the travellers they service, and they’re proud to be among a distinguished group of hospitality providers from around the globe. The fact that people who stay at hotels in Kelowna take the time to offer feedback on such a widely used forum is greatly appreciated.
These comments also provide the hotel with an opportunity to gauge what it’s doing well, and what it can improve upon to maintain such a high level of service.
Looking for hotels in Kelowna that provides great amenities and quality customer service? BEST WESTERN PLUS Kelowna Hotel & Suites offers the complete package, combining affordable rates with comfortable accommodation for all types of travellers. Give us a call the next time you’re planning a stay in the Okanagan.